Previous SecureBeans logoNew SecureBeans logoWe’ve refreshed our brand. Same team, same partners, same phone number.Read the story
managed security support

Managed Support & Renewals

Local, certified support for your security stack - and renewals managed so licences never lapse.

SecureBeans provides managed security support from certified local engineers - L1 to L3 troubleshooting, vendor escalation and case management, periodic upgrades and patching - and tracks licence renewals so protection never lapses.

What you get

  • Local L1-L3 support by certified engineers
  • Vendor escalation and case management
  • Licence and renewal tracking
  • Periodic upgrades and patching

Vendors we work with

MicrosoftBroadcomTrend MicroKasperskyComplySecCohesityRapid7RevBitsDelineaCofenseSangforSymantec
In depth

Managed Support & Renewals at a glance

Managed security support from local engineers

SecureBeans managed security support provides L1 to L3 support, vendor escalation and case ownership, patching and upgrades, and remote support with on-site visits when needed, all under an agreed SLA.

Renewals, monitoring and incident response

We track licence renewals so protection never lapses. For continuous monitoring, 24/7 support and incident response, we connect you with partner MDR and incident response services and coordinate them with your team.

FAQ

Managed Support & Renewals - frequently asked questions

What does managed security support cover?

Troubleshooting and incident assistance, vendor case management, upgrades and patching, health monitoring and licence renewal tracking.

Is support available locally in Pakistan?

Yes, from certified engineers based in Karachi, with remote and on-site options.

Can SecureBeans manage renewals for multiple vendors?

Yes. SecureBeans tracks and coordinates renewals across all your security vendors so licences do not expire unexpectedly.

Not sure where to start?

Book a 30-minute security architecture review with our engineers.